SERVICES AND SKILLS
Not just product availability
The services offered by Mustad go beyond the simple availability of the material and rapidity of the deliveries.
We consider service to mean broad assortments to meet continually-evolving needs, consultancy for customers by specialized technicians to solve or rationalize the fixing needs and study of specific custom products, where necessary.
FOR OUR DISTRIBUTOR PARTNERS:
Technical training of the Distributors’ sales force.
Supervised training at the customer’s site.
Support with the design of layouts of the Point of Sale and development of personalized teaching.
FOR OUR INDUSTRIAL CUSTOMERS:
Analysis and rationalization of the various types of fixtures used by the customer.
Tracing of the Customer’s production lines to identify improvements and simplifications of the fixtures.
Study of the applications to design the best assembly solutions and their automation.
After-sales support for the solution of any problems in the field.
Customer Care managed by well-trained and cooperative staff.
INSTITUTIONAL ACTIVITIES IN SUPPORT OF THE MUSTAD TRADEMARK
Specialized magazines, mailing, sponsorships, various types of advertisements, participation in trade fairs and customer events.
TECHNICAL AND MARKETING DOCUMENTATION
Data sheets and technical brochures on the products sold.
Please contact our sales offices to request the documentation in hard copy or electronic format.